A failure to link your SongSelect account can look something like the image below:
One common cause of this issue is if your computer's system time is more than a forty-five seconds off the SongSelect server's time.
Another cause could be an issue with your SongSelect account, which you can check by ensuring you can sign in to songselect.com using the same credentials. If you're unable to retrieve lyrics from SongSelect's website, you may want to contact their support department.
If you have changed your SongSelect password subsequent to linking your accounts, you will need to unlink your accounts and re-enter your SongSelect credentials in Proclaim.
If your system time is correct and you're able to sign in to the mobile site and you still can't link your account please post your log file to the forums and one of our support technicians will investigate further.